Privacy Policy of eMeerut

We respect your privacy and seek to handle personal data responsibly, transparently and securely. This Privacy Policy is intended for users accessing the website from India and is designed to reflect applicable Indian data protection, information technology and consumer-protection requirements, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and applicable rules and regulations, to the extent relevant and in force from time to time.

 

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through eMeerut.com, its webpages, forms, applications, online services, customer-support channels and other digital services that expressly link to or refer to this Privacy Policy.

It applies whether you browse the website without creating an account, submit an enquiry, request information, register for an online service, communicate with us, purchase a product or service, subscribe to communications or otherwise interact with us through the website.

Certain services may have additional terms, notices or privacy provisions. Where a specific privacy notice applies to a particular service, that notice should be read together with this Policy.

 

2. Important Definitions

In this Privacy Policy, terms relating to personal data and processing are intended to have meanings consistent with applicable Indian data protection law.

Personal data generally means information about an individual who is identifiable by or in relation to that information.

Processing includes operations performed on personal data, such as collection, recording, organisation, storage, use, sharing, disclosure, alteration, retrieval or deletion.

User, visitor or you means an individual accessing or using this website.

We, us or our means eMeerut.com.

 

3. Who Determines How Your Data Is Used?

Depending on the nature of the service and the applicable legal framework, eMeerut.com may determine the purposes and means for processing personal data and may therefore act as the relevant data fiduciary, data controller or equivalent responsible entity under applicable law.

Where another organisation independently determines the purposes and means of processing, that organisation may have its own privacy policy and legal responsibilities.

 

4. Personal Data We May Collect

We seek to collect only information reasonably required for legitimate and disclosed purposes. Depending on how you use the website, this may include:

  • Name and title.
  • Email address.
  • Telephone or mobile number.
  • Postal or business address.
  • Company, organisation or professional information.
  • Account credentials and authentication information where accounts are offered.
  • Information submitted through enquiry, registration, contact or feedback forms.
  • Transaction and service-related information.
  • Communication history with us.
  • Preferences and subscription information.
  • IP address and technical information.
  • Browser, device and operating-system information.
  • Approximate location information derived from technical data where permitted.
  • Website usage information.
  • Cookie and similar technology information.

We do not intentionally request highly sensitive personal information through ordinary website forms unless there is a legitimate reason, appropriate notice and a lawful basis for doing so.

 

5. How We Obtain Personal Data

We may obtain personal data directly from you when you submit a form, create an account, contact us, subscribe to information, request a service, make an enquiry or otherwise voluntarily provide information.

We may also receive limited technical or usage information automatically when you browse the website.

Where legally permitted, we may receive information from service providers, business partners, publicly available sources, fraud-prevention providers, advertising or analytics services, or other lawful sources.

 

6. Why We Process Personal Data

We may process personal data for purposes including:

  • Providing and operating the website.
  • Responding to enquiries and requests.
  • Providing products or services requested by users.
  • Creating and administering user accounts where applicable.
  • Processing transactions and maintaining business records.
  • Providing customer support.
  • Improving website functionality and user experience.
  • Understanding website traffic and performance.
  • Preventing fraud, misuse, abuse and security incidents.
  • Maintaining technical and information security.
  • Complying with applicable laws and legal obligations.
  • Responding to lawful requests from government authorities.
  • Protecting our rights, property and legitimate business interests.
  • Sending service-related communications.
  • Sending promotional communications where legally permitted and, where required, with consent.
  • Conducting internal administration and business operations.
  • Supporting corporate restructuring, mergers or acquisitions.
  • Performing other purposes disclosed to you at the time information is collected.

 

 

8. Children and Persons Requiring Assistance

We recognise the importance of protecting children's personal data.

Where applicable Indian law requires verifiable parental or lawful guardian consent for processing a child's personal data, we will follow the requirements applicable to that processing.

We will not knowingly undertake activities prohibited by applicable law concerning children, including unlawful tracking, behavioural monitoring or targeted advertising where such activities are restricted.

If you believe that a child has provided personal data to us contrary to applicable requirements, please contact us using the details provided below.

 

9. Sensitive and High-Risk Information

Users should avoid submitting passwords, authentication credentials, financial account credentials, government identification numbers, health information or other sensitive information through ordinary contact forms unless the website specifically requests such information through a secure process.

Where such information is legitimately required, we will seek to apply appropriate safeguards and processing practices required by applicable law.

 

10. Cookies and Similar Technologies

This website may use cookies, local storage, pixels, tags or similar technologies.

Cookies may be used for purposes such as maintaining sessions, remembering preferences, improving website functionality, measuring performance, preventing fraud and understanding visitor behaviour.

Where required by law, non-essential cookies and similar technologies will be used only after obtaining the appropriate user permission.

Most browsers allow users to control or delete cookies through browser settings. Disabling certain cookies may affect website functionality.

 

11. Analytics and Website Performance

We may use analytics tools to understand how visitors interact with our website, identify technical problems, measure traffic and improve content and performance.

Analytics providers may process technical information according to their own terms and privacy policies. Where required, appropriate consent mechanisms will be used.

 

12. Marketing Communications

We may send service-related communications necessary for providing requested services.

Promotional communications will be sent only in accordance with applicable law and any consent or preference requirements that apply.

You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in the message or by contacting us.

Opting out of promotional communications will not necessarily stop essential service, transaction, security or legal communications.

 

13. Sharing Personal Data

We do not sell personal data merely because you visit this website.

We may disclose or otherwise share personal data where such sharing is necessary, appropriate or legally permitted, including with:

  • Companies within our corporate group.
  • Associate companies.
  • Technology and hosting providers.
  • Payment and transaction service providers.
  • Customer-support providers.
  • Analytics and security providers.
  • Professional advisers.
  • Auditors and consultants.
  • Business partners where necessary for a requested service.
  • Government authorities and law-enforcement agencies where legally required or permitted.
  • Courts, tribunals or regulatory authorities pursuant to lawful requirements.
  • Entities involved in a merger, acquisition, restructuring or sale of assets.

We seek to ensure that disclosures are appropriate to the purpose for which information is processed and are subject to applicable legal requirements.

 

14. Sharing With Associate Companies

Where permitted by applicable law, we may share personal data with our associate companies, group companies, subsidiaries, affiliates or entities under common ownership or control.

Such sharing may occur for legitimate business purposes including customer support, administration, technology services, fraud prevention, security, analytics, service improvement, product development, communication, marketing where legally permitted, accounting, compliance, corporate administration and providing products or services requested by you.

We will not interpret this provision as giving an unrestricted right to use personal data for any purpose whatsoever. Any processing or sharing remains subject to applicable Indian law, applicable consent requirements, stated purposes, user rights and appropriate safeguards.

Where consent is legally required for a particular form of sharing or purpose, we will seek the required consent.

Associate companies receiving personal data may be required to maintain appropriate confidentiality, security and data-handling safeguards.

 

15. Service Providers and Data Processors

We may appoint third-party service providers to perform functions on our behalf.

Examples include website hosting, cloud infrastructure, email delivery, customer relationship management, payment processing, cybersecurity, analytics, customer support, document management and technical maintenance.

Such providers may receive access to personal data only to the extent reasonably necessary for their services, subject to applicable contractual, legal and security requirements.

 

 

17. International Data Transfers

Some of our technology providers, group companies or service providers may operate outside India.

Where personal data is transferred, accessed or processed outside India, we will comply with applicable Indian legal requirements and any restrictions or conditions notified or prescribed by the competent authorities.

Where appropriate, contractual, organisational and technical safeguards may be used to protect personal data during such transfers.

 

18. Data Security

We take reasonable security measures designed to protect personal data against unauthorised access, alteration, disclosure, misuse, destruction or loss.

Depending on the nature of the information and the risks involved, security measures may include:

  • Access controls.
  • Authentication mechanisms.
  • Encryption or secure transmission where appropriate.
  • Secure hosting arrangements.
  • Logging and monitoring.
  • Backups and recovery procedures.
  • Malware and security protection.
  • Employee confidentiality obligations.
  • Vendor security controls.
  • Periodic review of security practices.

No method of transmission or electronic storage is completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security.

 

19. Personal Data Breaches

If a personal data breach occurs, we will assess the incident and take steps required by applicable law.

Depending on the nature and seriousness of the incident, this may include containment, investigation, remediation, preservation of relevant evidence and notifications to affected individuals or competent authorities where required.

 

20. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, to comply with legal and regulatory obligations, to resolve disputes, to enforce agreements, to maintain appropriate business records or for other lawful purposes.

Retention periods may differ depending on the type of information and applicable legal requirements.

When personal data is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our retention procedures.

 

21. Your Privacy Rights

Subject to applicable law and any limitations prescribed by law, users may have rights relating to their personal data.

Depending on the applicable legal framework, these may include rights to:

  • Obtain information about processing of personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal data where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Raise a grievance regarding processing of personal data.
  • Nominate another individual to exercise applicable rights in circumstances recognised by law.

The availability and scope of these rights may depend on applicable legislation and the circumstances of processing.

 

22. Withdrawal of Consent

Where we process personal data on the basis of your consent, you may withdraw that consent by contacting us or using the applicable consent-management mechanism.

Withdrawal of consent will not affect the lawfulness of processing performed before withdrawal.

Withdrawal may also affect our ability to provide certain services where the relevant processing is necessary for those services.

 

23. Correction and Updating of Information

We seek to maintain accurate and reasonably current personal data.

If information associated with you is inaccurate, incomplete or outdated, you may contact us with a request for correction.

We may request reasonable information to verify your identity before making changes to personal data.

 

24. Deletion and Erasure Requests

You may request deletion of personal data where such a right is available under applicable law.

Deletion may not always be possible immediately. Certain information may need to be retained because of legal, accounting, regulatory, security, fraud-prevention or dispute-resolution requirements.

Where information must be retained, we will seek to limit its use to the purposes for which retention is legally necessary.

 

25. Grievance Redressal

If you have a concern about our handling of personal data, please contact our Grievance Officer or privacy contact using the details below.

We will review privacy-related complaints and respond within the period required by applicable law.

Where applicable, users may have additional rights to approach the competent authority, Data Protection Board or other regulatory or judicial forum established under Indian law.

Grievance Officer

Email: privacy@emeerut.com

Postal Address: Lucknow, UP, India

 

26. Third-Party Websites

Our website may contain links to websites, applications or services operated by third parties.

We are not responsible for the privacy practices, security practices or content of independent third-party websites.

Users should review the privacy policies of third-party websites before providing personal data to them.

 

27. Social Media and Embedded Content

The website may contain social-media buttons, feeds, videos, maps, widgets or other embedded third-party content.

Such third parties may collect technical information or information about your interaction with their content according to their own privacy policies.

We recommend reviewing the privacy terms of the relevant third-party service where appropriate.

 

28. Payments and Financial Information

Where the website provides payment functionality, payment transactions may be processed through specialised payment service providers.

We generally do not need to store complete payment-card credentials when a payment provider processes the transaction directly.

Payment information may nevertheless be processed by the relevant payment provider in accordance with applicable law, security requirements and that provider's privacy policy.

 

29. Business Transfers

If our business undergoes a merger, acquisition, restructuring, financing, sale of assets, transfer of business or similar corporate transaction, personal data may be transferred as part of the transaction where legally permitted.

Any such transfer will remain subject to applicable legal requirements and appropriate confidentiality and security measures.

 

30. Publicly Available Information

Information that you voluntarily publish in publicly accessible areas, such as public comments or publicly visible profiles, may be accessible to other people.

You should therefore avoid publishing personal information that you do not wish to make publicly accessible.

 

31. Accuracy of Information

We take reasonable steps to maintain accurate personal data, but the accuracy of information submitted directly by users depends on the information provided.

Users are encouraged to provide accurate information and promptly notify us when relevant information changes.

 

32. Automated Technologies

We may use automated technical systems for functions such as website security, spam detection, fraud prevention, analytics, search functionality and service optimisation.

Where applicable law provides rights concerning solely automated decision-making or profiling, we will comply with those requirements to the extent applicable to our processing activities.

 

 

34. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or applicable law.

The revised version will be published on this page with an updated effective date.

Where applicable law requires additional notice or consent for a material change, we will take the steps required by law.

 

35. Applicable Law and Jurisdiction

This Privacy Policy and the processing of personal data through this website shall be governed by the laws of India, subject to any mandatory rights or protections available to users under applicable law.

Subject to applicable law, courts and competent authorities having jurisdiction over Lucknow, UP, India shall have jurisdiction concerning disputes arising from this Privacy Policy or the website.

 

36. Privacy Contact

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, wish to withdraw consent, or want to raise a privacy grievance, please contact us:

eMeerut.com
Lucknow, UP
India

Email: privacy@emeerut.com
Grievance Email: grievance@emeerut.com

 

37. Frequently Asked Questions

Does this website sell personal data?

We do not sell personal data merely because a person visits this website. Personal data may be shared with service providers, group companies, associate companies or other parties where necessary and legally permitted, as described in this Privacy Policy.

Can my data be shared with associate companies?

Yes. Where permitted by applicable law, personal data may be shared with our group companies, subsidiaries, affiliates and associate companies for legitimate business purposes. Where a particular use or disclosure requires consent, the applicable consent will be obtained.

Can I request deletion of my personal data?

You may request deletion where a deletion right applies under applicable law. Certain information may need to be retained because of legal, regulatory, accounting, security or dispute-resolution requirements.

Can I withdraw my consent?

Where processing is based on consent, you may withdraw consent using the available mechanism or by contacting us. Withdrawal does not affect processing that was lawful before the withdrawal.

Does Indian law allow companies to process personal data without consent?

Indian data-protection law recognises circumstances in which personal data may be processed for legally recognised purposes without relying solely on individual consent. The exact requirements depend on the nature and purpose of processing and the law applicable at the relevant time.

Will my information be transferred outside India?

Some technology or service providers may operate outside India. Where cross-border processing occurs, we will comply with applicable Indian requirements governing such transfers.

How long will you keep my personal data?

We retain personal data for as long as reasonably necessary for the purpose for which it was collected, for providing services, complying with legal obligations, resolving disputes, maintaining records or pursuing other lawful purposes.

 

Important Notice Before Publishing

This Privacy Policy is a general website template and should be customised to match the actual data practices of the website owner. It should not be treated as a substitute for advice from an Indian lawyer or privacy professional.

In particular, before publishing this page, the website owner should identify the actual personal data collected, third-party services used, cookie technologies deployed, payment providers, hosting providers, analytics services, advertising systems, data retention periods, international transfers, associate companies and the correct grievance mechanism.

The website owner should also update this document when applicable Indian privacy legislation, rules, regulations or regulatory directions change.

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