1. Who we are
eMeerut is a local discovery and community platform focused on Meerut, Uttar Pradesh. The website is managed by Vermosys Techno Private Limited, a company based in Lucknow, Uttar Pradesh, India. For privacy questions, you may contact the management through india@vermosys.com.
2. What this policy covers
This policy explains how eMeerut may collect, use, store, disclose and protect personal information when you browse the website, create an account, submit a business, claim a business, send an enquiry, post a review, submit community content, purchase a paid plan or otherwise use our services.
3. Information we collect
- Account information such as name, email address, phone number and password credentials.
- Business information such as business name, category, address, phone, email, website, WhatsApp number, opening hours, photos, services and other listing information.
- Verification information supplied for business claims, including ownership evidence and identity evidence.
- Messages, enquiries, reviews, submissions and other content you voluntarily provide.
- Payment and transaction information needed to process plans, renewals and other paid services. Card or payment credentials are handled by the relevant payment provider rather than stored by eMeerut unless expressly stated.
- Technical information such as IP address, browser/device information, approximate location inferred from technical data, timestamps, security logs and cookie identifiers where used.
4. Why we use information
We use information to create and maintain accounts, publish and manage listings, process business claims, deliver enquiries and dashboard messages, moderate reviews and submissions, process payments, prevent fraud and abuse, secure the platform, improve services, respond to support requests, communicate service notices and comply with legal obligations.
5. Consent and choices
Where consent is the basis for processing, we aim to request it in clear language and provide a practical way to withdraw it. Withdrawal does not invalidate processing that was lawfully completed before withdrawal and may affect services that require the relevant information.
6. Business listings and public information
Information deliberately submitted for a public business listing may be displayed publicly, including business name, category, address, contact details, opening hours, website, photographs, services, reviews and other listing content. Do not submit information that you are not authorised to publish.
7. Verification documents
Ownership and identity documents supplied for business claims are treated as restricted verification information. Access is limited to authorised personnel and service providers who need it for verification, security or legal purposes. We do not intend to publish these documents as part of the public listing.
8. Sharing and service providers
We may use trusted service providers for hosting, email, analytics, security, payment processing, file storage and other technical functions. Information may also be disclosed where required by law, court order, lawful government request, fraud investigation or protection of users and the platform.
9. Cookies and similar technologies
eMeerut may use essential cookies or session technologies for login, security, preferences and core functionality. Where non-essential analytics or similar technologies are used, we will provide appropriate notice and choices where required.
10. Retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, account and transaction records, dispute resolution, security, legal compliance or legitimate operational needs. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
11. Your privacy requests
Subject to applicable law, users may request access to relevant personal information, correction of inaccurate information, withdrawal of consent where applicable, deletion/erasure where legally available, or information about processing. Requests can be sent to india@vermosys.com. We may need to verify identity before acting on a request.
12. Children
eMeerut is not intended to knowingly collect personal data from children in circumstances where parental consent or other safeguards are legally required. If you believe a child has supplied personal information improperly, contact us so the matter can be reviewed.
13. Changes to this policy
We may update this policy when services, technology or applicable law changes. The latest effective date will be displayed on this page. Material changes may also be communicated through the website or other appropriate channels.
14. Contact
Lucknow, Uttar Pradesh, India